FSP customer information

Accessibility Statement

Clear policies for ordering, fitment, shipping, returns, privacy and product use.

Effective date: July 25, 2026

Full Send Parts is committed to providing people with disabilities meaningful access to our automotive products, information, support and online purchasing experience.

Our accessibility commitment

We work to improve accessibility across navigation, search, product information, forms, account functions and checkout. We use recognized accessibility practices and the Web Content Accessibility Guidelines as helpful technical guidance, while understanding that accessibility is an ongoing process rather than a one-time certification.

Measures we consider

  • keyboard access and visible focus indicators;
  • meaningful headings, labels and link text;
  • alternative text for informative images;
  • color contrast and information that does not rely on color alone;
  • text resizing and browser zoom compatibility;
  • clear form instructions, validation and error messages;
  • captions or text alternatives for meaningful media where practical;
  • screen-reader-compatible structure and controls; and
  • testing automated and manual interactions during significant changes.

Third-party content

The store uses Shopify and may include payment, review, analytics, financing, chat, media or other third-party components. We seek accessible solutions and welcome reports about barriers, but some third-party content is controlled by its provider.

Need assistance?

If you have difficulty using the website, need product information in another format, or need help completing a transaction, submit a request through our Contact page. Describe the page, feature and assistive technology involved, if you are comfortable doing so. Do not include payment-card details.

We will make reasonable efforts to provide the requested information, communication aid or alternative purchasing assistance and to investigate the reported barrier. Response time can vary with the nature of the request, but accessibility requests are prioritized.

Feedback

Accessibility feedback helps us improve. Please include the web address, a description of the problem and your preferred way to receive a response. This statement does not limit any rights available under applicable law.